Limited Warranty Terms
Last updated: 1 May 2026
Airdd ("we", "us", "our") provides this limited warranty for the Airdd 32 oz Glass Water Bottle with Stainless Tea Infuser purchased through authorised retailers including Amazon.com. By registering your purchase you agree to the terms below.
1. Coverage period
Your bottle is covered for one (1) year from the date of purchase, provided you register your purchase within 60 days of the purchase date. Registrations submitted after 60 days will not be eligible.
2. What's covered
This limited warranty covers manufacturing defects in materials and workmanship under normal household use, including:
- Cracks or breakage of the borosilicate glass body that occur under normal use without external impact
- Failure of the lid mechanism (e.g., broken hinge, faulty seal, leakage from a closed lid)
- Detachment of the protective sleeve or carry loop from a manufacturing defect
- Premature rust or corrosion of the stainless steel tea infuser
3. What's not covered
- Damage caused by drops, impact, accidents, or misuse
- Stains, discoloration, scratches, or other cosmetic wear from normal use
- Loss, theft, or items damaged in transit after delivery
- Damage from improper cleaning (e.g., bleach, abrasive scrubbers, harsh chemicals)
- Damage from exposure to temperatures outside the rated range (-4°F to 320°F / -20°C to 160°C), including microwaving, freezing solid, or stovetop use
- Items used commercially (cafés, gyms, retail samples, etc.)
- Items not registered within 60 days of the original purchase date
- Items resold, gifted, or transferred — this warranty is non-transferable
- Items purchased from unauthorised third-party sellers
4. How to claim
Email hello@airdd.co with the following:
- The email address you used to register the warranty
- Clear photos showing the defect
- A short description of how the issue occurred
We will respond within 2 business days. We may request additional photos, videos, or return of the defective part for assessment.
5. Remedy
If your claim is approved, we will replace the defective part free of charge — including standard shipping within the United States. Replacement is limited to the affected component (e.g., lid, sleeve, infuser, glass body) rather than the complete package. Cash refunds are not provided under this warranty.
If a replacement part is no longer available, we may, at our discretion, substitute an equivalent part of equal or greater value, or replace the entire bottle with a model of comparable specifications.
6. Limitation of liability
To the extent permitted by law, all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the term of this express limited warranty (one year from purchase). To the extent permitted by law, our total liability under this warranty is limited to replacement of the defective part. We are not liable for any incidental, indirect, or consequential damages — including loss of use, spoiled contents, or damage to other property.
Some states do not allow limitations on the duration of an implied warranty, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
7. Changes to this warranty
We may update these terms from time to time. The terms in effect on your registration date apply to your purchase. The current version is always available at this URL.
8. Contact
Airdd
Email: hello@airdd.co